Seller Policy

Seller Policy for Bruhashith Ecommerce Store

Welcome to Bruhashith! We are excited to have you as part of our seller community. To ensure a smooth and successful experience for everyone, please review our seller policy below:

Eligibility and Registration

• All sellers must register and provide accurate business and personal information during the onboarding process.
• Sellers are responsible for ensuring compliance with applicable laws, including business licenses, taxes, and product regulations.

Product Listings

• Sellers must provide detailed and accurate descriptions, images, and specifications for their products.
• Listings should comply with Bruhashith’s content guidelines and must not include prohibited or restricted items.
• Pricing must be fair and competitive, including all applicable taxes and shipping charges.

Order Fulfillment

• Sellers are expected to process and ship orders within 1-2 business days to meet our platform’s delivery standards.
• Orders must be shipped with proper packaging to ensure product safety during transit.

Returns and Refunds

• Sellers must honor the return and refund policies outlined by Bruhashith.
• If a product is found to be damaged or defective, the seller is responsible for processing the return and refund promptly.

Payments

• Payments will be remitted to sellers on a regular schedule (e.g., weekly or monthly) after deducting platform fees, commissions, or other charges.
• Ensure your bank account details are accurate and up to date to avoid payment delays.

Seller Responsibilities

• Maintain high-quality standards for products and services.
• Respond promptly to customer inquiries and complaints to ensure satisfaction.
• Adhere to ethical practices, including no counterfeit, misleading, or unsafe products.

Prohibited Activities

• Listing or selling prohibited items as per Bruhashith’s guidelines.
• Engaging in fraudulent activities, including fake reviews or misrepresentation of products.
• Directly contacting customers to bypass the platform’s processes.

Performance Monitoring

• Seller performance will be evaluated based on metrics like timely order fulfillment, return rates, and customer feedback.
• Poor performance may result in warnings, penalties, or account suspension.

Account Termination

• Sellers can terminate their accounts with prior notice. However, all pending orders and disputes must be resolved before termination.
• Bruhashith reserves the right to terminate accounts for violations of this policy.

Support and Communication

• Our dedicated seller support team is available to assist you with any issues or queries at bruhashithdigitalstore@gmail.com.

By selling on Bruhashith, you agree to comply with this policy to maintain a transparent and trustworthy marketplace for all users.

Thank you for partnering with Bruhashith. We look forward to your success!