Return & Refund Policy

Return and Refund Policy for Bruhashith Ecommerce Store

At Bruhashith, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy for guidance.

Returns

We accept returns only under the following conditions:

• The product is damaged or defective upon delivery.
• Returns must be initiated within 7 days of receiving the order.
• The product must be in its original condition, unused, and accompanied by all original packaging, tags, and accessories.

How to Initiate a Return

1. Contact our support team at +919182749058 with your order details and the reason for return.
2. Provide clear photos or videos of the damaged/defective product for verification.
3. Once approved, we will provide instructions on how to return the product.

Refunds

• Refunds are processed only for eligible returns.
• Once the returned item is received and inspected, we will notify you of the refund status.
• Approved refunds will be credited to your original payment method within 3-5 business days.

Non-Returnable Items

• Products that have been used, altered, or damaged by the customer.
• Items without original packaging or missing components.
• Any product explicitly marked as “non-returnable” in the product description.

Exchange Policy

We currently do not offer direct exchanges. If you wish to replace a product, please initiate a return and place a new order.

Shipping Costs for Returns

• If the return is due to a damaged or defective product, we will cover the return shipping costs.
• For all other cases, the customer is responsible for return shipping charges.

Contact Us

If you have questions or need further assistance, reach out to our support team at +919182749058.

Thank you for shopping with Bruhashith. We are here to ensure your experience is seamless and satisfactory!